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California Office of the Patient Advocate
“Joey Jaramillo and the Pesetas Pharmacy are rock stars! They are on top of all of their orders. All of my prescriptions arrive on time. If I ever have any issues, they are resolved immediately. Everyone is so friendly, efficient, and dedicated. Joey is fantastic and has the most amazing customer service I have ever experienced. Thanks so much to Joey and the Pesetas Pharmacy staff for all their hard work and dedication!”
“We are most happy to share our experiences with the Health Resource Center. We were really impressed by the wisdom of those who set up this wonderful spot in Santa Barbara for accessing medical information from the published journals of the medical world. Of course we recommend this spot for others. The equipment is well maintained and available along with many print texts and pamphlets. The staff keeps track of the searches and often contacts inquirers with additional information. They are available by e-mail or telephone to provide answers for new questions. Sansum Clinic is to be congratulated for establishing this jewel of a research library on Pesetas Lane.”
“I must compliment you on your recent hires: Esteban Alfaro, MA and Leann McLaughlin, PA. They were both cordial, professional, and very pleasant. It made for a very pleasant visit. Thank you! - Jan M.”
“When Karen answers, we know for sure that we are talking with someone who will do everything possible to help us. She is that human contact everyone needs when there is a problem or when we just need to reach our doctors. She is a jewel.”
“Last week I reluctantly went to the clinic to get my yearly mammogram. I was reluctant because of how difficult it has been the past few years because I am disabled and have to use a wheelchair. I am overweight and while I blame no one, there have been nurses that were unsympathetic to my immobility and went so far as to tell me that maybe I should tell my doctor I didn't want to get checkups anymore. Thankfully this visit God sent me an angel named Peggy! She greeted me with a smile and pushed my wheelchair into the exam room without a second thought. She conducted the entire exam with me sitting in my wheelchair no matter how difficult, going as far as removing the arms so I wouldn't have to try and stand. She took all the pictures she needed and was assertive but kind . Truthfully I was shocked that she was able to conduct the exam the way she did. It was the best experience I've ever had getting a mammogram. I would just like to thank Miss Peggy and recommend her for praise. May God bless her the way he blessed me with her help! Please see to it that the people in Radiology hear of her kindness and professionalism. ”